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          COVID-19 FAQ

          Browse the list below of frequently asked questions regarding COVID-19, the university's response to those questions and other important information for students, faculty and staff.

          As UNC's response to the COVID-19 situation is further defined, this page will be updated with the most recent developments as they become available.

          Undergraduate Admissions Info Graduate & Intl Admissions Info IM&T Technology Info Submit Additional Questions

          Last Updated April 13, 3分11选5计划 9:55 AM

          Academics

          Courses - for Students

          • How are classes being handled after spring break?

            Spring 3分11选5计划 Timeline Graphic
            Download a printable version (PDF)

            Following our scheduled spring break (March 15 to 22), students on all UNC campuses will be taught remotely (not in person) beginning March 25, through the end of the Spring 3分11选5计划 semester.

            Log in to canvas. to access courses online, and check your bearmail for any additional information about specific courses sent directly by your instructors. If you haven’t heard from your instructor and don’t see a canvas shell by the end of the day on March 24th, contact the department chair or college dean.

            Classes on Monday, March 23rd and Tuesday, March 24th have been canceled to allow faculty time to prepare for alternate delivery; previously scheduled online classes will occur as normal on those dates.  

            All course types, including labs and internships, are being continued. Contact your instructor directly if you have any questions. If you are struggling to reach your instructor you may also want to contact the Department Chair or Dean.

          • When does the semester end?

            At this point, UNC is maintaining the same academic calendar (view the academic calendar on the Registrar's website)

          • How will exams and grading work while I’m taking classes remotely?

            Each instructor will be in contact with you via email, through Canvas or by other means with instructions about how your course will operate while UNC is practicing remote teaching.

            If an exam or graded work is due during the days that UNC campuses are holding remote teaching, your instructor will provide you with information on how to complete that work.

            If you haven't heard from your instructor by March 25, please contact them directly through email or their office phone number for information.

          • What about courses that involve work off-campus, such as student-teaching, internships and practica?

            Your program coordinator or internship supervisor will have the most up-to-date information regarding how site closures affect hourly requirements for your courses and external licensure preparations. Most internships can be continued remotely despite workplace closures. Please check Canvas and your bear mail to see if a remote delivery option has already been set up. You may also send an email to the appropriate program coordinator, department internship coordinator or the instructor of record for your specific course for details.

          •   If I'm sick and miss class, do I need a doctor’s note?
             

            Students are not required to provide a doctor’s note to document illness during the pandemic.

          • I'm a graduate student, how do these changes impact me?

            Visit the Graduate School's COVID-19 webpage for more information.

          Courses - for Faculty

          • How do I get support for moving my class online?

            Faculty will receive emails from the CETL/IDD Team. Additional materials are available on the CETL Emergency Remote Teaching website. Many of our faculty are experienced Canvas users. Talk to your chair/director and immediate colleagues about who could provide you direct support.

          • Do I have to use Canvas for electronic delivery?

            Canvas is the recommended online delivery option at UNC. It’s the only tool Instructional Design and Delivery (IDD) staff supports, and nearly all students will be familiar with Canvas already even if you’ve never used it in your course. However, the most important thing is that you maintain regular and substantive interaction with students in a way that is as closely aligned with your original syllabus, schedule and course delivery plan as possible.

            Instructors who choose to use something other than Canvas* must send an email to their department chair and dean that explains:

            1. How often you’ll communicate with your students
            2. How you’ll deliver course content
            3. What other strategies you’re using to ensure regular and substantive interaction with students

            *This step is unnecessary for instructors who choose to use Canvas.

            This is because we need to be able to explain our practices for maintaining instructional quality to external agencies, such as the HLC and Federal Financial Aid regulators.

          • My course can’t be delivered online. What should I do?

            We need to do everything we can to continue course delivery, and, in the majority of cases, it’s possible to achieve the same course learning objectives even if we have to significantly alter the method of instruction and assessment. All instructors are expected to deliver their courses remotely unless an exception has been approved by their Chair, Dean and the Provost Office.

          • What should I do if my student’s internship, student-teaching or practicum site closes?

            Please work closely with the relevant program coordinator for student teaching or practicum issues. They will have the most up-to-date information regarding hourly requirements for licensure and other rules set by external partners.

            For internships, it’s appropriate to replace any missed on-site/direct experiential learning hours with research, reflection and other alternatives, if needed.

            As with all of our courses, if the internship learning objectives can be achieved online, then that’s an acceptable delivery mode during this period. Please make sure you communicate with any students you supervise/coordinate about how they can complete their internships this term. 

          • Do I need a doctor’s note when a student isn’t participating?

            Students shouldn’t be required to provide a doctor’s note to document illness during the pandemic. Doctors and health-care workers are increasingly overwhelmed, and we don’t want our policies to increase the likelihood that a student will infect or come in contact with others who are sick.

          • How do I ensure my materials are accessible to all students?

            Pages built directly in Canvas are accessible, and digitally created PDFs are generally readable. If you deploy audio-video lectures, please ensure that they’re closed-captioned. More guidance is available within Canvas and from the Disability Resources Center.

          • How can I ensure students adhere to academic integrity standards in an online environment?

            Some research indicates that requiring students to read and agree to an academic integrity statement prior to completing a quiz or other online assignment increases adherence to those standards.

            Other best practices for ensuring academic integrity include:

            • Limiting quizzes or other assessments to a specific timeframe (e.g., students may only access the assessment during a two-hour window and must complete the assessment within 30 minutes after opening it)
            • Preventing students from backtracking to any question they have previously answered
            • Setting the quiz to automatically randomize the order of questions for each student
            • Requiring students to read and respond to a statement about academic integrity at the beginning of an assessment

            These models are built into the Canvas course templates developed by Instructional Design and Delivery (IDD).

          • Can I deploy online proctoring software to ensure students don’t cheat during exams?

            UNC can't provide access to any proctoring software, and we can’t require students to purchase the software. Please see the answer to “How can I ensure students adhere to academic integrity standards in an online environment?” above for alternatives.

          • What can I do for students who don’t have laptops or good internet access?

            Information Management & Technology prepared and distributed a number of laptops for students and personnel to borrow while classes are online. If you still need a laptop, please open a ticket with Information Management & Technology and you will be given a specific time for pickup.

            Students can use mobile apps for Canvas, Zoom and Microsoft Teams on their phones.

            Comcast has made accommodations to provide free WiFi internet access via their Xfinity network.  Comcast is also offering significantly reduced pricing on internet services.   for additional information. Many other cell phone data and internet services are offering free or substantially reduced pricing.

          • Am I expected to hold office hours?

            In general, you should do your best to accommodate student requests for one-on-one consultations. 3分11选5计划Phone calls, Zoom and Teams meetings, private Canvas messages and emails are appropriate, virtual alternatives are supported by our IT and Instructional Design and Delivery (IDD) staff.

            In-person meetings are inappropriate since we have officially moved to fully alternative delivery and the campus is officially closed.

          • My student is requesting an 'Incomplete' because they don't think they can be successful online. Is this an appropriate circumstance?

            Instructors may grant an 'Incomplete' at their discretion (read the official grading policy). If you do grant an 'Incomplete,' please be sure to document what the student must do to finish/receive a grade for the course. Documentation must be sent to both the student and department chair.

            Please note that international students who receive permission to return to their countries, as well as students who become sick. face quarantines of 14 days and are likely to be without internet access during those periods. Either case would be an appropriate circumstance for assigning an ‘I’ grade, and students may not have time to communicate with their instructors as these situations arise.

          • How do I communicate with my students about the transition to remote learning?

            A best practice is to send an announcement from your Canvas shell as soon as it has been published and also cut and also paste that information into an email sent directly to all students on your URSA student email list to make sure they know how to get started. If you are using an alternate delivery method, it is especially important to send specific information to all students via email.

            Please make sure you communicate with all students by 5pm on March 24th so they know what to do when classes resume on March 25th.

          • How can I help my students be successful in an online classroom?

            There is a student module inside your Canvas shell that will provide students with immediate, need to know information. Students will also have access to a general online learning orientation course when they log into the main Canvas website. Additional advice is available in the CETL Remote Teaching FAQs.

          Alternate Grading Option

          The decision to opt into S/U grading should be made very carefully, as it may affect financial aid, licensure and graduate 3分11选5计划 applications, probationary status, and student-athlete eligibility, to name just a few. For this reason, we strongly encourage all students to consult with their academic advisor and the to make sure S/U grading is the right choice for them.

          • Are grading or other registration policies changing as a result of the move to remote learning?

            The deadline for individual course withdrawals is being extended to Friday, April 17th for all full-semester offerings. This aligns with the deadline for a complete schedule withdrawal this term. Individual course withdrawal deadlines for Special Term/Short Course offerings will also be aligned with the respective deadlines for complete schedule withdrawals in those cases.

            No other policy changes have been made.

          • Can I change to a non-letter grade for my classes this semester?

            All students have the option to opt into Satisfactory/Unsatisfactory (S/U) grading for every Spring 3分11选5计划 course, with some limited exceptions. Satisfactory/Unsatisfactory grading means that students who opt in will receive a mark that indicates whether they passed or failed a course instead of a letter grade.

            ALL students are strongly encouraged to check in with their academic advisors and the Office of Financial Aid about whether opting into S/U grades is the right choice for them and to determine how S/U grading might affect their progress to degree, licensure, applications for graduate 3分11选5计划, financial aid, and other matters

          • Who can opt into Satisfactory/Unsatisfactory grading? Which courses are eligible for the S/U grading option?

            All undergraduate and graduate students may opt into S/U grading for any spring 3分11选5计划 course in which they are currently enrolled, except for those very few courses that require a letter grade such as those required for licensure. Please consult with your advisor to determine any other factors that might inform and affect your decision.

          • How do I opt into S/U grading, and what is the deadline for making that choice? 

            To opt in, students must log into Ursa, go to the “Student” tab, and click on the “S/U Grading Option Application” link under “Grades” to designate the courses for which they intend to opt into S/U grading; changes in a student’s election to opt into S/U grading may also be made using this same form. Students will be required to submit their BEAR number, as well as the CRN, course prefix, and course number for each course.   

            The deadline for students to opt into S/U grading will be 5:00 p.m. on May 29, 3分11选5计划. This deadline allows students the opportunity to make their final determination to keep a letter grade or opt into S/U grading once they know what their final letter grades would have been. Students may make and change their selections up until the deadline. No changes will be permitted after 5:00 p.m. on May 29, 3分11选5计划.

            Changes will take some time to process, so they will not be reflected immediately on students’ accounts. Selections submitted between the end of the semester and deadline may take longer to process, but all selections submitted before the deadline will be honored.

            All students are strongly encouraged to check in with their academic advisors and the Office of Financial Aid about whether opting into S/U grades is the right choice for them and to determine how S/U grading might affect their progress to degree, licensure, applications for graduate 3分11选5计划, financial aid, and other matters.  

          • How will grades be converted from letter grades to the S/U option?

            For undergraduate students: Any letter grade that is a C- or higher would be converted to an S+; a letter grade that is a D-, D, or D+ would be converted to an S; and, an F would be converted to a U. Students should be aware that the letter grade they would have earned may still determine whether a course will be accepted as a prerequisite or for transfer to another institution (see question below for details on transferring S/U grades).

            For graduate students: To receive an S+, the earned letter grade must be a B- or higher; a letter grade that is a C or a C+ would be converted to an S; and a C- or below would be converted to a U. Specific graduate programs may require that students earn a B- or higher for courses to count toward their program. Please coordinate directly with your program advisor on your specific situation.

          • Will selecting the S/U grading option affect my full- or part-time enrollment status?

            S/U grades will not affect your enrollment status. A student’s enrollment status is not based on grading methodology.

          • Will S/U grades affect my GPA?

            An S/U grade does not change a student’s term or cumulative GPA. However, the S/U grade is used in the course completion rate calculation to determine whether a student completed their financial aid academic period.

          • Will S/U grades count toward degree completion?

            Grades of S earned in the spring 3分11选5计划 semester will satisfy degree requirements and will not be counted against the S credit limit in any degree or major, without exceptions. Courses in which a U grade is earned will not be counted toward degree requirements, including credit hours earned.

            Students should consult their respective academic/major advisor to determine whether grades satisfy requirements within major program of study, as well as minors, certification/licensure programs, etc.

          • Will S/U graded courses meet prerequisite requirements and Liberal Arts Core (LAC) requirements?

            'S' grades meet the grade requirement for all LAC course offerings.

            Published prerequisite grades for classes taken in Spring 3分11选5计划 will still be enforced, but in alignment with the S+/S/U grading options.For undergraduate students, prerequisites that require a C- or better will need to receive an S+ grade to satisfy the requirement. Course prerequisite requirements can be found in the 

            Students should consult their respective academic/major advisor to determine whether S grades satisfy requirements within major program of study, as well as minors, certification/licensure programs, etc.

          • I’m a student athlete. Can I still select an S/U grade option?

            Student-athletes must have the approval of their athletic academic advisor before opting into the S/U grading option. Depending on overall GPA, declaring S/U could affect their NCAA eligibility.

          • I’m an international student. Can I still select an S/U grade option?

            International students should consult with the Center for International Education and their financial sponsors to determine whether opting into S/U grading is acceptable.

          • I’m a student utilizing VA educational benefits. Can I still select an S/U grade option?

            Yes; students utilizing VA educational benefits are required to earn letter grades, where applicable, that affect GPA. Please contact UNC’s School Certifying Officials in the Office of the Registrar with any questions at 970-351-4862 (option #2, then option #5).

          • I am planning to transfer to another institution. Will an S/U grade affect that?

            For in-state transfer to another Colorado public institution: To promote consistency across institutions and to ensure the integrity of statewide transfer Frameworks, including GT Pathways and Statewide Transfer Articulation Agreements, the Colorado Department of Higher Education has issued guidance advising institutions to accept S or Pass-graded courses if the letter grade that was earned is a C- or higher.

            For transfer to out-of-state or private universities: Students and their advisors should check with individual institutions.

          • I’m currently on Academic Probation – will selecting the S/U grade option for one or more of my courses affect me?

            S/U grades will not negatively or positively impact GPA. The impact to your academic standing depends on how many courses use the S/U grade option. Please contact your academic advisor to determine if the S/U grade option is appropriate for your respective situation.

          • I’m taking a course for Grade Replacement – does S/U grading affect it?

            If a student selects the S/U option for a course being taken for grade replacement during Spring 3分11选5计划, the S/S+ or U grade received in Spring 3分11选5计划 will replace the previous grade earned, even if the course was originally taken as a standard letter graded course. Students using the grade replacement policy should understand the following: 

            1. The previous grade will not be included in your cumulative GPA
            2. Students earning an ‘S’ grade will not see any impact on their term or cumulative GPA
            3. A course taken with the S/U grade option during Spring 3分11选5计划 will not be counted as part of the 6-course maximum allowed for grade replacement
            4. A course taken with the S/U grade option during Spring 3分11选5计划 will not be counted as part of the once per course allowance for grade replacement
          • How will grades be converted from letter grades to the S/U option?

            For undergraduate students:
            Any letter grade that is a C- or higher would be converted to an S+; a letter grade that is a D-, D, or D+ would be converted to an S; and, an F would be converted to a U. Students should be aware that the letter grade they would have earned may still determine whether a course will be accepted as a prerequisite or for transfer to another institution (see question below for details on transferring S/U grades).

            For graduate students:
            To receive an S+, the earned letter grade must be a B- or higher; a letter grade that is a C or a C+ would be converted to an S; and a C- or below would be converted to a U. Specific graduate programs may require that students earn a B- or higher for courses to count toward their program. Please coordinate directly with your program advisor on your specific situation.

          • Will an S/U grade affect my VA educational benefits?

            Yes, it’s possible. Normally, students using VA education benefits must have “punitive” grades to keep from creating a debt to the VA. Punitive grades are those that impact a student’s degree/program completion.

            Please contact your School Certifying Officials in the , option #2, then option #5.

          Summer/Fall 3分11选5计划 Terms

          • Will I be able to register for Summer or Fall 3分11选5计划 classes if I have a hold on my account?

            UNC has agreed to lift registration holds to allow students to have more time to pay past-due Spring 3分11选5计划 bills. Your student account hold for your past-due bill has been temporarily waived at this time so you may register for upcoming summer and/or fall classes. You will need to pay your Spring 3分11选5计划 account balance to below $200 by the day before classes start for summer and/or fall. If you do not pay your account balance to below $200, your classes will be dropped. If you have a dining/housing credit it will be taken into consideration to getting your account balance below $200.

            If you have questions, please contact .

          • Will Summer or Fall 3分11选5计划 courses be held online?

            Summer 3分11选5计划: Courses in the first six-week summer session and the 12-week summer session will be held online. Additional details will be updated on the Summer Session website.

            Fall 3分11选5计划: At this point, we are expecting to resume face-to-face courses in the fall semester. Any changes to this will be posted here and communicated widely.

          Admissions and Prospective Students

          University Operations

          Campus Resources

          • What does the Colorado stay-at-3分11选5计划 order mean for UNC?

            As of 6 a.m. on Thursday, March 26, Colorado is under a . UNC has been closed to the public, with the exception of essential personnel, since 5 p.m. on Tuesday, March 17. That will continue under the Stay at 3分11选5计划 Order. As of 5 p.m. on Friday, March 27, buildings on campus will only be available for entry by essential personnel. Students who have arranged to remain in on-campus housing may continue to do so.

            Regardless of where you are, please continue to follow the safeguards and travel restrictions placed in your area.

          • Will campus services be affected?

            In order to protect the health of our campus community and to do our part to flatten the curve as the virus spreads, UNC closed all campuses, except for essential personnel, beginning at 5 p.m. on Tuesday, March 17 and until further notice. Academic operations will continue via alternate delivery as described in the question above. 

            For a list of adjusted campus resource available, visit the On-Campus Resources page.

          • Will Michener and Skinner Music Libraries be open while classes are being offered online?

            As campus is closed, the buildings will not be open. However, there are abundant library resources available online, including:

            For more information about library services, visit Library FAQ page.

          • Are counseling services available?

            Group Counseling services are suspended through the rest of the Spring semester. However, we will continue to offer services to individuals through online and phone formats during working hours (8:00a-5:00p). Individuals needing support after hours can call the Counseling Center number (970-351-2496) to be connected with an on-call counselor. Learn more on the Counseling Center website.

          • Is the Student Health Center open?

            Yes. Hours of operation are posted on the Student Health Center Website.

            Please call 970-351-2412 before coming in to prevent overcrowding

          • Will the Psychological 3分11选5计划 Clinic be open? 

            3分11选5计划 through the Psychological 3分11选5计划 Clinic have been suspended through the rest of the Spring semester. All clients are being referred to other services; no online counseling by PSC will replace the in-person sessions.

          •  How will UNC Tutorial 3分11选5计划 change?
             

            Tutorial 3分11选5计划 will continue to offer one-on-one tutoring sessions and Supplemental Instruction virtually from March 25th - May 3rd. Please go to our website for directions on how to schedule an appointment.  For more information email melissa.hoffner@3分11选5计划.

          • How will UNC Writing Center change?

            The Writing Center will continue to offer online, one-on-one consultation sessions using UNC's eTutoring option on the center's . Details on how to make these appointments are outlined on their website.

          • Is the Campus Recreation Center open?

            To help minimize health and safety risks to UNC students, employees and the campus community, the Campus Recreation Center suspended operations as of Tuesday, March 17th.

            The suspension of operations and services includes:

            • The Campus Recreation Center, Outdoor Pursuits Gear Shop, and Swimming Pool.
            • Fitness & Wellness, Intramural Sports, Club Sports, and Outdoor Pursuits programs.
            • All events scheduled at the Campus Recreation Center.

            Campus Recreation is posting workouts you can do from 3分11选5计划 on the . Please visit the Recreation Center Website for more information.

          • How are campus mail services operating at this time?

            Mail Service and Warehouse 3分11选5计划 will be on campus to receive and sort mail/packages only. We are not delivering to campus departments at this time. Packages for residence hall facilities and non-USPS large packages for Arlington Park Apartments will be routed through the campus warehouse. Students who receive a package will be emailed information about the package and how to claim the package. For campus faculty staff, and depa­rtments, Mail 3分11选5计划 will email those who receive a package. You may email to arrange for pickup of mail or packages.

            Arlington Park Apartments should be receiving both USPS packages and lettered mail normally unless the package is too large to deliver to the facility, in which case it will be delivered to the UNC warehouse. Other carriers, USPS, FedEx, etc. will deliver items to the UNC warehouse. UNC Houses should be receiving both USPS and all other deliveries as normal.

            UNC Residence Halls’ lettered mail is being delivered to Housing & Residential Education daily Monday-Friday. For our students who have checked out or are no longer residing on campus, lettered mail will be forwarded to the permanent address listed in URSA. Packages cannot be forwarded without paying for additional shipping. If you would like your package shipped to your 3分11选5计划, you will be responsible for postal charges. If you are interested in a package being forwarded. Please email mail.services@3分11选5计划 with the following information:

            • Tracking number for package (if available)
            • Residence Hall and Room Number
            • Student Full name
            • 3分11选5计划Phone Number
            • Forwarding address (We cannot forwarded to PO Boxes)

            UNC’s Mail 3分11选5计划 will then provide you with a cost to send the package(s) via FedEx 3分11选5计划.

           Technology

          • I don't own a laptop. How do I access a computer?

            Information Management & Technology prepared and distributed a number of laptops for students and personnel to borrow while classes are online. If you still need a open a ticket with Information Management & Technology and you will be given a specific time for pickup.

            Mobile apps for Canvas, Zoom and Microsoft Teams are available on most smart phones.

          • How can I get advice about learning successfully online?

            A self-paced course called “Online Learning at UNC for Students” is available inside every student’s Canvas space. To access it simply log in to Canvas with your UNC credentials. It includes information about student academic services UNC is continuing to offer remotely, including the Writing Center, Tutoring, and Advising Appointments.

          • What if I don't have internet at my 3分11选5计划?

            Comcast has made accommodations to provide free WiFi internet access via their Xfinity network.  Comcast is also offering significantly reduced pricing on internet services.   for additional information.

          • How can I access printers on campus?

            Students living on-campus can continue to use Bear Print printers that are in place throughout our residence halls. Printing is not currently available for students living off-campus.

            View Bear Print Instructions

            If students are symptomatic, please don’t use this shared service and follow CDC/WHO recommended procedures for isolation. Those using the printers should also follow all current guidance regarding social distancing. 

            Students living off-campus may be able to work with FedEx or UPS Stores for printing – see links for hours and directions:

          • Are there best practices for using Zoom for courses or meetings?

            Yes! The Center for the Enhancement of Teaching and Learning (CETL) and Information Management & Technology (IM&T) have provided a Zoom best practices guide. 

            Download Guide

          Facilities Management

          • Will I receive a refund for my parking pass?

            Student parking fees will be refunded as prorated through the end of the semester. Similarly, faculty and staff parking fees will be refunded for the period of time that campus is closed.

          • Can I access my campus building?

            As of Friday, March 27 at 5 p.m., all campus buildings will only be accessible to those who have been designated as essential employees by the Vice Presidents and Deans. At that time, normal key-card access to buildings will discontinue, and only essential employees will have access.

          • I left something in my office, how can I get it?

            If you forget something and absolutely must come back after this date, you may contact UNC Police Department Dispatch by phone at 970-351-2245 to schedule a time to gain access to the building. Please understand that officers may not be able to assist at the time that is most convenient to you, as they are responsible for attending to other issues and emergencies throughout the day. You must have your Bear Card to identify yourself and any keys necessary to enter your office or lab. You will be asked to leave the building after retrieving your belongings.

          • Are keys being issued?

            The service center will be working remotely.  We will have limited ability to issue keys during this time.  Please contact for urgent key needs.

          • Where do I submit work orders at this time?

            Please submit urgent work orders through our TMA Portal Link. For emergencies, call 970-351-2446.

          • Are vehicles available for rent?

            Due to the closure of campus, vehicle rental has been suspended until further notice.

          • What if my bike was left on campus?

            UNCPD is going to tag bikes for removal from bike racks earlier than usual, to help deter thefts. This process of tagging will begin starting Sunday, March 29, 3分11选5计划. Students still on campus should remove the tag to indicate their bike is still in use.  Any bikes with the tags still on them on Wednesday, April 1, 3分11选5计划 will be removed (Locks cut and bikes stored in secure UNCPD Storage) starting 10:00 a.m. Any students whose bikes are tagged that may not be on campus will be able to contact UNCPD to get their bike back with a description/serial number/etc. (See UNCPD’s guidelines)

            Bikes are generally stored for summer and arrangements can be made when Colorado’s stay at 3分11选5计划 orders are lifted. If you had a Campus Recreation Bike on campus, please reach out to Outdoor.Pursuits@3分11选5计划 with questions on next steps.

          Student Life

          Athletics

          Housing and Residence Halls

          Learn more on the COVID-19 Housing Updates page.

          • How does the Stay at 3分11选5计划 Order impact on-campus housing? Do I need to move out of my residence hall?

            UNC is strongly encouraging students to relocate to an off-campus 3分11选5计划; however, we understand some students may not be able to do this. Housing will remain open for those students who do not have another option.

            Students who have arranged to remain in on-campus housing may continue to do so. Students who are moving out of their on-campus housing should contact Housing & Residential Education at to arrange plans to move out of their rooms. Rest assured that items will remain secure in rooms until you are able to retrieve them.

          • I had signed up to check-out of my residence hall, but now Colorado has issued a Stay at 3分11选5计划 order. Can I still pick up my belongings?

            UNC's Housing & Residential Education Department will work with you to schedule an extended check-out time. Please contact Housing & Residential Education at to arrange plans to move out of your room. Rest assured that items will remain secure in rooms until you are able to retrieve them.

          • Do I need to move out of my residence hall?

            UNC is strongly encouraging students to relocate to an off-campus 3分11选5计划; however, we understand some students may not be able to do this. Housing will remain open for those students who do not have another option.

          • What if I have someone near Greeley who can help collect my belongings?

            We understand that some of you may have a friend or roommate who lives nearby and is willing to pack up your belongings and move them out on your behalf. If you have someone you’ve identified as someone to pick up your belongings, complete this form and send it to housing@3分11选5计划 to discuss the steps and documentation needed to grant the individual access as a designee to serve as a check-out designee in your absence.

          • Will there be events and activities in the hall?

            Current guidance is to avoid gathering in groups unnecessarily. As such, we are not planning to offer any additional in-person programming or activities. We are looking into options for engaging students remotely. However, at this time, there are no plans for events and activities in the residence halls while classes occur online.

          • What is being done in the halls to mitigate the spread of COVID-19?

            We've been and will continue to provide additional and more detailed cleaning in our residence halls to reduce the potential of COVID-19. Our custodial teams are spending extra time disinfecting high-touch surfaces throughout campus but also specifically in our residence halls and apartments. High touch surfaces in the common areas are being disinfected once per day.

            UNC encourages students to practice good hygiene by regularly washing hands, avoiding touching their faces and ramping up cleaning of personal spaces (specifically bathrooms). There are cleaning supplies available at the front desks.

            Lastly, as is the case elsewhere, we're also encouraging our students, faculty and staff to practice social distancing. 

          • Will UNC be offering refunds or rebates for campus housing and dining?

            Students who have either already checked out or who indicated that they will move out by having completed the on or before Thursday, April 2 at 11:59 p.m. MST, will receive a prorated credit for housing and dining that will be applied to their Fall 3分11选5计划 bill. This credit will be calculated from Monday, March 23 through Saturday, May 9, 3分11选5计划, based on each student’s individual dining plan and current housing assignment.

            Students with questions regarding their student account, billing, registration or financial aid should contact Bear Central at 970-351-4862. Bear Central staff continue to work remotely at this time.

          • I completed the Housing Questionnaire for Living Plans, however, I need to change my living plans again. How do I do that?

            If you have initially responded to the intention survey that you were unsure or undecided, and have now changed your mind, please to update your information.

          • How do I count myself for the 3分11选5计划 Census during COVID-19 times?

            Before completing the 3分11选5计划 Census, you need to know where to count yourself and who to count with you in your 3分11选5计划. College3分11选5计划 students who live away from 3分11选5计划 should be counted at the on- or off-campus residence where they live and sleep most of the time, even if they are at 3分11选5计划 due to the COVID-19 protocols. UNC Housing staff will be reporting anyone living in the UNC Residence Halls, Arlington Park Apartments or University Owned Houses will be reported as on campus.  For more detailed information visit our UNC Census webpage

          • What if my fraternity or sorority shuts down?

            If a chapter house shuts down, and you're in need of housing, please contact Housing and Residential Education at 970-351-2721 or housing@3分11选5计划.

          Dining 

          • What is being done to make the dining halls safe for students?

            Our custodial teams are spending extra time disinfecting high touch surfaces throughout campus but also specifically in our dining halls. Additionally, any staff who are ill are being asked to stay 3分11选5计划 and not report to work.

            We have been in communication with and are following the direction of the Weld County Health Department regarding Coronavirus. The Weld Country Health Department is taking their guidance from the Colorado Department of Public Health and Environment. At this time, the Health Inspectors have confirmed that we should continue with our current practices. If this changes, the Health Inspectors will let us know so that modifications can be made as directed.

          • Are there any changes to when the dining halls are open?

            Holmes Dining Hall (the Gourmet To Go area) will be open from 10:30am-1:30pm, Monday through Sunday (starting this Sunday, March 22) for you to come in and grab up to 3 to go meals. Your options will include something that could be heated up, along with some of the pre-packaged items we normally offer.

            We will also be staffing/monitoring the entrance to Holmes Dining Hall to only allow in a certain number of customers at a time. This will allow for the "no more than 10 people in an area" rule to be followed.

            As of right now, we are closing all of our Retail Dining locations on campus. You will still be able to use your Dining Dollars (or Faculty/Staff Payroll Deduction plan) in any of our campus vending 3分11选5计划.

            The following locations will remain CLOSED for the remainder of Spring 3分11选5计划: Tobey-Kendel Dining Room, UC Food Court, Bears Bistro, Coffee Corner at Kepner, Coffee Corner at Michener, Einstein Bros® Bagels, Munchy Mart, Pie Café, Subway®, Sushi with Gusto®

          • Will the Bear Pantry be open with the Stay at 3分11选5计划 Order?  

            The Bear Pantry operations are temporarily suspended, however, in response to the statewide Stay at 3分11选5计划 order, Bear Pantry has transitioned to providing meals to students in need exclusively through the Bear Share meal swipe donation program. 

            Students experiencing food insecurity can email bear.pantry@3分11选5计划 to request Bear Share meals loaded on to their student ID. Students can redeem Bear Share swipes at Holmes Dining Hall, Monday – Sunday from 10:30 am to 1:30 pm. You must have your student ID with you to redeem Bear Share meals. View updated hours and operations at Holmes Dining Hall. 

          • I don't live on campus, but have a dining plan.  Will I get a credit?

            Students who stopped using their meal plans after spring break will receive a dining credit applied to their student account for Fall 3分11选5计划. The credit will be calculated from Monday, March 23 through Saturday, May 9, 3分11选5计划. It will be visible in Ursa on a student’s Academic Year 3分11选5计划-21 financial aid offer by late May and will be applied to Fall 3分11选5计划 student account balances. Unused Dining Dollars will roll forward into Fall 3分11选5计划 as Dining Dollars.  If your credit is not used for academic year 3分11选5计划-21, it will be forfeited at the end of May 2021. 

            If you are a graduating student with no outstanding student account balance, your credit will be processed as a refund. Students who fulfill all graduation requirements can contact the financial aid office to initiate this refund.

          • If I'm transferring can I get a refund?  

            Refunds are only being issued to graduating seniors – all other students will receive a rebate into their student account. Students who are transferring or do not plan to return to UNC in the fall may consider making use of their Housing and Dining credits by taking online or in-person courses during Summer 3分11选5计划, Fall 3分11选5计划, or Spring 2021 terms. Prior to taking a course to transfer to another institution, students are encouraged to consult with their new institution about which UNC courses will transfer to their new academic program.

          Commencement and Graduation

          • Is the graduation ceremony canceled?

            Based on guidance from CDC and others, UNC made the difficult decision to cancel Spring 3分11选5计划 graduation ceremonies.  We are working on alternate plans to allow our spring graduates a chance to celebrate their commencement in the future. Thank you to the graduates and families who completed the commencement survey. Your feedback is informing planning efforts and we will share plans as soon as we are able.

          • Will I still graduate if there is no ceremony?

            Graduation is not dependent on a ceremony but rather a verification of academic completed. As long as you complete your courses, now being offered through alternative delivery methods, you will still graduate and earn a UNC degree.

            Learn more on the Registrar's website 

          • How will I get my diploma?

            Graduates will receive their diplomas via mail following completion of the semester and verification of academic requirements. This is a standard practice that has been in place for all previous commencements.

          • I already rented my cap and gown, can I get a refund?

            Herff Jones, the cap and gown rental company, will refund your cap and gown rental.  They are working on a streamlined way for graduates to cancel orders and request a refund through their website. We will send that link to you once it is live, but you may also call the customer phone number to request a refund at 1-800-837-4235.

          Finances & Employment

          Financial Issues

          • Will financial aid be available?

            A limited amount of financial aid may be available for students significantly impacted by COVID-19. Please contact the Office of Financial Aid for further information at 970-351-4862 or ofa@3分11选5计划.

            • For students receiving federal aid who may have to withdraw due to COVID-19, the Office of Financial Aid is still required to follow federal guidelines in determining impact on student financial aid.
            • For students receiving federal aid who may have to withdraw due to COVID-19, the Office of Financial Aid will still be required to have students submit a Satisfactory Academic Progress (SAP) appeal. However, OFA will work with the students on a streamed lined process for completing the process. 
          • What happens if my parents or I lose our jobs due to Coronavirus? How does this impact my future financial aid?

            If you or your parent(s) have been impacted financially by the spread of Coronavirus (COVID-19), or by other circumstances, either by loss of income, loss of employment, or other circumstances that significantly impact your or your family’s ability to pay for future educational expenses, the Office of Financial Aid may be able to take them into consideration.

            If you already have a Bear Verification account, log in to your account through Ursa and click on the blue button on the top right that says “Request”, and request a Family Contribution Appeal. If you do not have a Bear Verification account, you may contact the Office of Financial Aidat ofa@3分11选5计划 briefly explaining your circumstances to start your request for an appeal. The appeal will be completed online, and you will need to provide documentation to support your appeal. We are here to help!

            Please note:

            • Loss of income must have occurred for 60 days or more prior to the date of appeal.
            • You will need to be able to document at least a 20% decrease in income for consideration.

            If you submit an appeal, please note that processing times usually are 2-3 weeks, and at times processing times may exceed 3 weeks. Should you have additional questions or concerns, please do not hesitate to contact3分11选5计划 at ofa@3分11选5计划.

          • What should I do if I use the Bear Pay payment plan?

            Questions about the Bear Pay payment plan should be directed to the Bursar's office - they will be handling on a case-by-case basis.

          • How can I complete verification now that campus is closed?

            The verification process at the University of Northern Colorado is completed online through the student’s Ursa account. Students and parents are able to use online based forms to complete verification and e-sign documents. View Instructions on how to create accounts and complete the verification process here. On that same site there are additional instructions on how parent(s) can set up their Bear Verification account.

            If students or parents need to provide other documents, like IRS Tax Return Transcripts, IRS 1040 Forms, W-2s, etc., our systems also allow students to upload pictures (clear and legible), or PDF files. These systems are operational, and files are being reviewed during business hours.

            If you experience issues creating your account or e-signing a document, please do not hesitate to contact the Office of Financial Aid either via email at ofa@3分11选5计划 or call our office at 970 351-4862 Ext. 1 during regular office hours.

          • I’m a veteran or military-affiliated student currently receiving VA education benefits. Will this change to online learning impact my basic allowance for housing (BAH)?

            There will be no change to your BAH at this time. Since Congress has passed S.3503, current BAH payments will remain the same either until January 1, 2021, or until the 3分11选5计划 resumes normal operations.

          Student Employment